Returns & Exchanges
At PowerBlock, we stand behind the durability of our strength equipment and offer a 30-day return window for items in original packaging. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the specific weight sets or accessories you wish to return.
Prepare the Package
Securely pack your items in their original heavy-duty PowerBlock boxes, ensuring all pins, expansion kits, and documentation are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location or schedule a home pickup.
Quality Inspection & Refund
Once our warehouse team verifies the equipment's condition, we will process your full refund or ship your exchanged items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing